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CUSTOMER REVIEWS

Here's what our clients are saying about us...

Beth, Owner
Pedego Electric Bikes
Greater Long Beach, CA

"We have relied on Christiné's expertise for more than 6 years, now, and we are very glad we chose her."

 

"We run a busy bike shop with a lot of complex orders, and Christiné is always ready to help us with questions or concerns about our QB POS system. She set up the system for us, initially, and then trained our two owners. Now, she's a phone call away whenever we need to solve an issue or ask a question."

First Time Store Owners

"Christine and her team have given me the tools and support to open three stores with confidence! Always a pleasure to work with! " 

"When I started my first bike store in 2015, I had no concept of how to build or run my business and more importantly - no idea of the countless issues that would arise or how to navigate them. 

You would think babysitting a new business owner would be miserable and it may have been exactly that, but I never knew it. Modern Secretary's team is friendly, helpful, understanding and extremely knowledgeable. They are easy to work with and always 3 steps ahead."

Multiple Stores
Bryan, Owner
Pedego Electric Bikes
La Quinta, Palm Springs, CA & Petoskey, MI

Wealth of Knowledge

 

"Super pleased with Modern Secretary!"

"Modern Secretary is a wealth of information and professionalism regarding QuickBooks. With her knowledge, working with Christine is like taking a drink from a fire hydrant.

Super pleased with Modern Secretary."

Merrill, Owner
Orange County Range Store
Orange, CA

Start-Up & Training

"I can't imagine running my business without her!"                   

"Christine and her team have been awesome! She is super patient and helpful with training for not only myself, but my employees.

Additionally, anytime we have issues we call her first.  She always responds promptly and makes sure to help us out!"

Jon & Molly, Owners
Pedego Electric Bikes
McDowell Mountain, AZ
Mark, Owner
CharkBait!
Huntington Beach, CA

Sales Tax Trouble

"Very helpful, and knowledgeable, finally a legit QB Expert"           

"We started our business with another QB professional - years ago.  Recently, we had been having problems with our Point of Sale and QB Enterprise data not matching up. My bookkeeper and I could not determine why. I was in trouble from both a business and sales tax standpoint.

Christine’s team was quick and professional and went the extra mile.  They prepared a video which I could show/demonstrate to an auditor exactly where and why the error was being created."

Start-Up & Training

"Christine took two very inexperienced retail entrepreneurs and had us set up and going within days.

 

Her patience and ability to train us on our POS system, inventory control, and Quickbooks enabled us to have the confidence to open our doors and become a continued success for over four years. She is literally a phone call away to answer any of our questions.  We highly recommend Christine and her Modern Secretary team!"

Bill & Kathy, Owners
Pedego Electric Bikes
Scottsdale, AZ

Unique Ecosystem

 

"I would highly recommend Christine

and her services and support team!"

"We had a unique situation in getting our QB and POS setup and syncing through several locations.  We almost gave up and that's were Christine came in.  She was able to work with our tech support and come up with a solution that has worked great for us.  She has also been very responsive to any questions that arise."

Jason, Owners
J & J Athletics
Buffalo, MN

Even more reviews...

— Anonymous Review, through QuickBooks ProAdvisor Website

"Christine and her team were instrumental in the success of our business launch! We used the Quick-Start set-up services with installation, training, support - the WORKS! We had a successful opening because she took the time to explain the process, hold our hand - and "babysit" us when necessary.

She has earned EVERY ONE OF THOSE STARS!"

Dealerships & Franchises

We've helped over 25 Pedego Electric Bike Store owners get their new location up and running quickly!

We've worked with Pedego the #1 Electric Bike manufacturer in the US since they opened their first retail store in 2012.  We built a custom store template that includes store branding and over a thousand pre-loaded inventory items and vendors. 

​The package includes all of the software, installation, set-up, customization, training and support each store needs to get up and running quickly.  

​Our remote-in services allow screen sharing with owners and employees anytime.